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Service Requests

At Spelman, we seek to provide our residents with the tools needed for a successful home away from home experience.

Maintenance Problems

Examples of maintenance problems and response times are below.

CRITICAL/EMERGENCY (Immediate): Fire - Heat - Power or Electrical Loss - Water Loss - Continuously Running Water - Flooding - Doors Won't Lock/Close - Clogged Floor Drains, Sinks, Toilets - Window Breakage - Natural Disasters - Lock/Key Problems - Broken Glass - Malfunctioning Fire Alarms/Security Equipment

URGENT (1-24 Hours): Light Fixture - Beeping Smoke Detectors - Tripped Electrical Breakers

ROUTINE (1-5 Days): Broken Furniture - Light Bulb Replacement - Extermination

Types of Maintenance Requests

Maintenance (Ready) Request
For help with fixing things in your residence hall (i.e. broken closet door, light out, etc.).

Be sure to leave your contact information when submitting a request.

Submit a Maintenance Request

Laundry Services Request
For help with laundry services in your residence hall.

Submit a Laundry Request

Spelman Technology Services (STS) Request
For help with technology services.

Submit an STS Request