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Remote Counseling Services

Getting Started

The Counseling Center offers a variety of services for Spelman College students.

  • To get started at the Counseling Center, please call 404-270-5293
  • For counseling emergencies during office hours (Monday ­- Friday, 9 a.m. to 4:30 p.m., excluding College holidays and some breaks), please call the Counseling Center at 404-270-5293, and ask to speak with a counselor
  • For after-hours emergencies, please call the front desk at 404-270-5293, and follow the prompts
  • Life-threatening emergencies may be reported to Public Safety at 404-525-6401, or 911 if you are off campus 

What to Expect

You will be asked to complete paperwork and will meet briefly with a triage counselor. This is an opportunity for the triage counselor to learn about your situation and determine your needs. The counselor will make a referral for on- or off-campus services—whatever is most appropriate for you.

Three Steps to Access Remote Counseling Services

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Call the Counseling Center front desk at 404-270-5293 Monday - Friday, 9 a.m. - 4:30 p.m.


Complete the intake paperwork on your Medicat Portal.

Meet with a clinician by phone or HIPPA compliant Zoom and co-create a wellness plan with services that are best for your unique circumstances. These services could include:

  • Self-help resource such as TAO
  • Groups
  • Individual Counseling
  • Campus and Community Resources


  • Commit to your personalized wellness plan developed with your clinician.
  • Attend all scheduled Counseling Center appointments, groups, and/or workshops.
  • Follow up with any recommended campus or community resources.
  • Practice and maintain self-help skills and tasks.

Frequently Asked Questions

  • How do I contact Counseling Services?
  • What services are available as remote counseling?
  • Do I need to give my consent for remote counseling services?
  • What can I do if I experience a mental health crisis, but cannot attend an in-person session?
  • How does remote counseling work?
  • Are there any limits or risks related to remote counseling services?

Generally, students should be aware that:

  • Sessions could be disrupted, delayed, or communications distorted due to technical failures.
  • Remote counseling involves alternative forms of communication, which may reduce auditory cues and increase the likelihood of misunderstanding one another.
  • State laws govern the practice of remote counseling for licensed mental health clinicians. Counseling Center staff adhere to all applicable laws and guidelines in the provision of remote counseling services.
  • The Counseling Center remains committed to supporting the emotional well-being of our students. Please do not hesitate to call 404-270-5293 with any questions or concerns.

Make an Appointment


Medicat Client Portal
Medicat Client Portal


Emergency Numbers

Public Safety

LiveSafe 24-Hour Crisis Line

Student Health Services


You Are Not Alone

If you're feeling depressed, angry, stressed, fearful, anxious or alone, download our Connect With Support (PDF) guide with options for receiving professional support.


Contact Us

Counseling Center
Fax: 404-270-5297

By appointment:
Mon. - Fri. 9 a.m. - 4:30 p.m.