Business Communications at eSpelman

Business Communications

Program Overview

Understanding and mastering the ins and outs of business communication is a critical skill and noteworthy advantage in the workplace and the job market. Invest in yourself by building up your communication skills.

Through eSpelman’s Business Communications certificate, you will gain a holistic understanding of business and persuasive communication, both spoken and written. Courses will cover best practices for various channels like emailing, texting, and messaging in face-to-face and virtual settings. Our instructors will guide your learning in persuasion with theory and application. You will gain practical experience underscored by the importance of emotional intelligence, listening, and critical thinking from relevant readings, discussions, and projects.

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What You'll Learn

Upon completion of the certificate, students will be able to:

• Develop communication skills for today’s workplace and adapt to a variety of audiences
• Utilize deeper understanding of emotional intelligence, professionalism, and critical thinking in different business contexts
• Analyze the effectiveness of and master the art of crafting persuasive messages
• Identify and create components of compelling business presentations
• Distinguish between positive, neutral, and negative interactions and their implications

This certificate program is designed to be accessible for those with or without college experience and to give students in-demand career skills while also earning credits that can be applied towards a degree.