Physical Plant
Frequently Asked Questions
If I lose my key, how do I get another one?
Faculty
and
staff,
if
you
lose
your
key,
you
must
come
to
the
physical
plant
office
and
a
key
will
be
made
for
you.
Students,
if
you
lose
your
key
you
must
go
to
student
accounts
and
pay
for
a
new
key.
Take
your
receipt
to
the
physical
plant
office
and
a
key
will
be
made
for
you.
If
my room is too hot or too cold,
whom do I contact?
Faculty
and
staff,
if
your
office
is
too
hot
or
too
cold,
notify
the
physical
plant
office
at
extension
5440
and
they
will
have
the
HVAC
technician
make
the
necessary
adjustments.
Students,
if
your
room
is
to
hot
or
too
cold,
notify
your
resident
director
or
a
resident
assistant.
They
will
notify
the
physical
plant
personnel
about
your
room
temperature.
If
a toilet or sink is stopped up
and overflowing, what do I do?
If
the
water
is
still
running
and
it
is before
4:00
p.m.,
call
the
physical
plant
office
at
extension
5440.
If
the
water
is
still
running
and
it
is after
4:00
p.m.,
call
the
emergency
phone
number,
770-433-6050.
If
I have an electrical problem
either with my lights or my outlets,
what should I do?
Faculty
and
staff,
if
your
lights
are
out
or
your
outlets
are
nonfunctional,
notify
the
physical
plant
office
at
extension
5440.
Students,
if
your
lights
are
out
or
your
outlets
are
nonfunctional,
notify
the
resident
director
or
the
resident
assistant.
They
will
notify
the
physical
plant
personnel
about
your
lights.
If
I have a pest control problem,
whom do I call?
Faculty
and
staff,
if
you
have
a
pest
control
problem,
notify
the
physical
plant
office
at
extension
5440.
Students,
if
you
have
a
pest
control
problem
in
your
room,
notify
your
resident
director
or
a
resident
assistant.
They
will
notify
the
physical
plant
personnel.
If
I have a problem with my office/dorm
cleanliness, whom do I contact?
If
there
is
a
problem
with
your
office's
cleanliness
or
any
situation
concerning
the
cleaning
crew,
contact
the
physical
plant
office
at
extension
5440.
If
there
is
a
problem
with
your
dorm's
cleanliness
or
any
situation
concerning
the
cleaning
crew,
have
the
resident
director
or
a
resident
assistant
contact
the
physical
plant
office
at
extension
5440.
If
I have a problem with the restroom
cleanliness, whom do I contact?
Faculty
and
staff,
if
there
is
a
problem
with
restroom
cleanliness
or
any
situation
concerning
the
cleaning
crew,
notify
the
physical
plant
office
at
extension
5440.
Students,
if
there
is
a
problem
with
restroom
cleanliness
or
any
situation
concerning
the
cleaning
crew,
notify
the
resident
director
or
a
resident
assistant.
They
will
notify
the
physical
plant
personnel.
If
my doorknob or door lock is malfunctioning,
how do I get it fixed?
Faculty
and
staff,
if
your
doorknob
or
door
lock
is
malfunctioning,
notify
the
physical
plant
office
at
extension
5440.
Students,
if
your
doorknob
or
door
lock
is
malfunctioning,
notify
the
resident
director
or
a
resident
assistant.
They
will
notify
the
physical
plant
personnel.
If
the elevator is malfunctioning,
how do I get it fixed?
Faculty
and
staff,
if
the
elevator
in
an
office
or
classroom
building
is
malfunctioning,
call
physical
plant
at
extension
5440.
Students,
if
elevator
in
the
dormitory
is
malfunctioning,
notify
the
resident
director
or
a
resident
assistant.
They
will
notify
the
physical
plant
personnel.
If
the
elevator
in
an
office
or
classroom
building
is
malfunctioning
have
the
instructor
call
physical
plant
at
extension
5440.
I
thought maintenance men could
only go into dorms after 9:00
am?
If
the
work
in
a
dormitory
seriously
affects
the
habitability
of
that
dormitory,
if
it
is
geared
toward
the
least
inconvenient
schedule
possible,
and
if
a
schedule
has
been
made
known
to
the
dorm's
resident
director,
maintenance
men
will
be
seen
in
the
building
before
9:00
am.
Also,
if
the
maintenance
men
are
responding
to
an
emergency
situation
in
any
dormitory,
they
will
not
wait
until
9:00
am.
before
entering
the
dorm
with
the
resident
director's
approval.
What
if I cannot find any Resident
Directors (RD) or any Resident
Assistants (RA) to assist me
with my problem, whom can I call?
If
you
cannot
contact
any
RD's
or
RA's,
call
public
safety
at
404-525-6401
and
they
will
contact
physical
plant.
How
can I track or find out the status
of a work order that has been
called in to the physical plant
office?
If
you
wish
to
track
a
work
order
or
find
out
it's
status,
call
the
physical
plant
office
at
extension
5440.
And
they
will
give
you
a
report
on
the
status
of
the
work
order. Note:
you
must
tell
them
the
problem
that
caused
the
work
order
to
be
written,
the
date
it
was
called
in,
the
person
who
called
it
in,
and
the
building
name.