Spelman has always prided itself on extending a warm welcome. Working together to foster consistently excellent service, our staff and administrators will infuse every visitor’s experience with a spirit of hospitality that comes from our heart and soul. Because the optimal campus experience also depends on seamless efficiency across all campus operations, staff and administrators will also implement best practices in the use of technology, resource management and strategic partnerships.
To reinforce our commitment to continuous quality improvement, Spelman will invest in the ongoing development of staff and administrators. An in-house professional training program will ensure the retention of talented staff and their professional advancement, and will raise their leadership profile among historically Black colleges and universities and leading liberal arts colleges. Our staff/administrators GOALS are:
Global perspective, by working to achieve a “greener” Spelman;
Operational excellence, which will create an optimal experience for all campus visitors;
Accountability evident in greater cross- institutional cooperation, improved efficiency, and consistently excellent service;
Leadership opportunities, including professional development and training, for continued growth and development; and
Service and community engagement beyond our gates.