About Us: Administration

PaymentCenter

Student Account Suite FAQs

Have questions regarding your student account?  You can find answers to the most commonly asked questions here. If you still have questions and need to speak to a Student Accounts Coordinator, please feel free to contact us at studentaccounts@spelman.edu or 404-270-5178.

Download Student Account Suite FAQs (PDF)

Billing and Payment

  • How do I review my student account?
  • What is the due date for my semester bill?
  • What is the “purge”, and will it affect me?
  • Can I make a payment over the phone?
  • Where should I mail my payment?
  • Where is my semester bill?
  • How can I pay my bill?
  • Is there a charge to pay online?
  • How do I get my PIN reset to view my account?
  • What are your office hours?

Book Vouchers

  • Am I eligible for a book voucher?
  • What happens to the unused funds at the bookstore?

Fees

Financial Aid

Parents

  • How can I obtain information on my student's account?

Refunds

  • Where is my refund and when will I receive it?
  • How can I check the status of my student refund?
  • How much will my refund be?
  • How do I set up electronic refund profile?
  • Why was my E-refund returned?
  • Can my parent authorize the parent refund to be issued to me?

Tuition Payment Plans

Student Health Insurance

Withdrawal/Leave of Absence